What is international roaming?
Roaming and international roaming makes it possible to receive and make calls with a mobile phone abroad, under the same technical conditions of a national use.
Activation of international roaming
For some operators, roaming is enabled automatically, while in others it is necessary to enable it.
Prices
Before traveling abroad, the customer should ask his operator the price grid of voice and data roaming as well as the "roaming area" in which the country to be visited belongs to. In fact, each operator sets these rates by groups of countries classified into "roaming zones."
Making and receiving calls
When the customer, being abroad, receives a call,he/shepays the price difference corresponding to the routing of the call to the partner operator of the visited country. Thus, receiving roaming calls implies an additional fee, unlike receiving calls from Morocco.
What is the coverage area?
For the international roaming service to be available from the network operator, the latter must have signed commercial roaming agreements with foreign operators. All of these operators represent the coverage area of the carrier* partners abroad with which roaming is enabled. The customer must be informed of its operator's coverage area prior to making the trip.
What is limited mobility service?
Limited mobility service is a telecommunications service enabling the subscriber of a predetermined telecom operator to access telecommunications services offered by the operator on an entire geographical area where the subscriber will not be able to make or receive calls.
What is the coverage area of my limited mobility service?
The service area is limited to a diameter of 35 km. Beyond this perimeter outside the "city of activation", the service will not be available. Roaming and call transfers from one limited mobility zone to another are not allowed.
Who can use VoIP to provide me with a VoIP service?
Commercial operation for the public of IP telephony and transmission services carried out by third parties can only be done by telecom operators holding a license under section 1 of decision ANRT/DG / N ° 04 -04 dated April 6, 2004 on the status of IP telephony.
Call centres can use IP telephony only for "online information" services, traffic needs to be carried by a ERPT with a license.
Independent private or shared networks and internal networks use can also use IP telephony.
Apart from the cases mentioned, the commercial operation of VoIP is prohibited and punishable under the provisions of Article 83 of Law 24-96 on postal and telecommunications services as amended and supplemented.
