Quality of service

The National Telecommunications Regulatory Agency (ANRT) regularly conducts studies and investigations relating to the telecommunications industry. The goal is to collect reliable indicators and be able to give a image of the sector, while providing information that can be used to establish forward-looking statements.

Methodology 

The aim of the QoS campaigns is, on the one hand, to assess the quality of the services offered to users by operators and, on the other hand, to check that the obligations in terms of quality of service, as stipulated in the specifications signed by the operators, are being complied with.

Consult all the studies (in french)

List of studies conducted by ANRT